Contact

Email: [email protected]

We typically respond within 1–3 business days.

Please include (so we can help faster)

Device + iOS version (e.g., iPhone 14, iOS 17)

App version (if you can find it)

What you were trying to do

What happened instead

Screenshots / screen recording (if available)

Quick troubleshooting

Force quit the app and reopen it

Check your internet connection

Check permissions: Settings → Joyfully → Microphone / Camera / Photos

Update iOS to the latest version

Privacy

We only use the info you send to troubleshoot and respond.